Last Updated: September 15, 2026
These Billing Terms and Conditions explain how payments are handled when you shop with North Alcove.
Accepted Payment Methods
To keep checkout quick and secure, North Alcove accepts the following:
- Credit and debit cards: Visa, MasterCard, American Express
- PayPal
- Afterpay (where available)
- Apple Pay and Google Pay
- Bank transfer for bulk orders only (reach out to us first for details)
Every transaction is processed in United States Dollars (USD).
Payment Processing
- Payment is due in full at the moment you place your order.
- We do not begin processing or shipping an order until the full payment has cleared.
- If a payment is declined or fails, the order is not confirmed.
Pricing and Currency
- All prices on northalcove.com are displayed in USD.
- Prices can change at any time without prior notice.
- Any applicable taxes, duties or shipping charges are calculated and shown at checkout before you pay.
Secure Payment Processing
- North Alcove uses SSL encryption together with trusted payment gateways to protect your personal and payment information.
- We never store, and cannot see, your full card number or complete payment details.
Refunds and Chargebacks
- Refunds are handled according to our Return and Refund Policy.
- Chargebacks that are unauthorized or fraudulent will be investigated and disputed.
- If something looks wrong on your bill, please contact us first at info@northalcove.com so we can sort it out quickly.
Fraud Prevention
- North Alcove reserves the right to cancel, decline or hold any order we suspect to be fraudulent or unauthorized.
- For high value or flagged transactions we may ask for additional identity verification before shipping.
Changes to This Policy
We may update these Billing Terms and Conditions from time to time. Any revision will appear on this page with a new Last Updated date, so we encourage you to check back periodically. Continuing to use our website after a change means you accept the updated policy.
Contact Information
Store Address: 6650 Rivers Ave STE 100, North Charleston, SC 29406
Store Email: info@northalcove.com
Store Phone: +18437342210
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (Eastern Time)
We do our best to reply to your e-mail within 1–2 business days.